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Archive for November, 2009

“PC Load Letter?” “What the @#$% does that mean?”

Written by Steve Hernandez on November 5th, 2009

As the evolution of computers have gone from a specialty tool to an everyday necessity, so have individuals level of knowledge. I know this is going to be hard to believe, but when it comes to technology, I am an early adaptor. Smartly so on some technologies and a bust on others. A self-taught computer user that loves the newest toys is the best way to describe me. While I was the first kid on the block to get an iPod, I was not one of those that got a Laser Disk Player. In case you missed that fad, it was a DVD on steroids and was about the size of an LP. If I need to digress further back to “What in the world is an LP?”, than this would be a blog on ancient Inca tools and not what is the latest and greatest within the world of voice, data, and video.

There are limits to my knowledge base and I’ll be the first to admit it. However, if it comes down to calling one of my I.T. buddies or heaven forbid a “Help Desk” it usually goes far beyond an easy fix. Unlike my mother-in-law who called me one day because, “Yahoo is missing.” I let you sit and ponder that one.

And then there is my father who works on computers for up to 12 hours a day and needed help getting his music library downloaded on his iPod. Yeah, 45 minutes on Apples website and several restarts later his iPod turned into a Zune to which I simply replied, “I’m going to need to call you back.”

David Fletcher-Hall - Our go to guy

David Fletcher-Hall - Our "go to" guy

Small businesses are much the same way as my parents. They are good at what they do, but not experts in everything. Computers are powerful tools that can both simplify your life, but be very aggravating. Finding a business partner to offset the sides you are not as confident in does not show signs of weakness, but flashes of brilliance. Andrew Carnegie once said, “The secret of success lies not in doing your own work, but in recognizing the right man to do it.” Knowing who to turn to is as easy as asking.

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“Just go ahead and put that anywhere.”

Written by Steve Hernandez on November 1st, 2009

If you read our blog often you see a theme (aside from the random movie quotes) that usually starts, “We were talking to a customer . . . “

Being in business for 20 years you get to see and hear a lot of things. Fortunately this time it was not a situation Westwind Digital or the customer created, but it was a headache we both had to deal with. The topic today is the importance of structured cabling and maintaining the integrity of your investment.

A small business had made the investment when moving into a new office of going with structured cabling. One reason is they went with a VoIP telephone system.

There are many reasons compelling to go with a structured cabling system. Instead of rehashing them, here is a good article citing a few of them.

http://www.technology-toolkit.com/computers-and-technology/what-is-a-structured-cabling-system

What we ran into was an electrical subcontractor that came in behind us. As you can see below, they ran the electrical lines literally on top of ours.

An example of what not to do.

An example of what not to do.

What is the big deal you ask? Great question! Electric lines put out a lot of “noise” and interfere with the signal going through a CAT 5 line even if the cables are shielded. This interference will make any phone sound like you are talking in a tin can and could even knock a computer off the network. Here is an example of what a good structured cable should look like:

What a good run should look like.

What a good run should look like.

Not that we are telling you how to run a business. If you paid for structured cabling, you might as well reap the benefits of having it.

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